Turn Gut Feelings into Smart Decisions

Helping companies grow and scale with

data, strategy, and ethical AI.

What I do:

  • Rapid-cycle user and customer research

    NPS, PSAT, and CSAT survey design and implementation

    Voice of the customer feedback loop implementation

    User and customer advisory boards development

    Research planning and roadmaps

    Survey design and implementation

    Workflow and journey mapping

    Usability and user acceptance testing

    Personas

  • Organizational assessment and design

    Change management strategy

    Documentation and policy

    Training and facilitation

    Hiring and talent strategy

    eNPS survey design and implementation

  • Assessment for AI ready teams

    Workflow analysis

    Tool recommendations

    Procurement support

    Governance and ethics

  • Keynote speaking

    Presentations and workshops for teams

    Conferences

    Training design and implementation

    Workshop facilitation

    Instructional design and LMS implementation

Who I’ve worked with:

University Innovation Alliance

Swishvo

RAND Corporation

American Council for Education

Swipe Out Hunger

Eventus Medical Massage

Colgate Water Exercise Group

Single Stop

University Innovation Alliance • Swishvo • RAND Corporation • American Council for Education • Swipe Out Hunger • Eventus Medical Massage • Colgate Water Exercise Group • Single Stop •